Privacy Policy

Effective Date: August 13, 2025

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Email address
• First and last name
• Password (encrypted)

1.2 Usage Information

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Analysis requests and results

1.3 Video Content

When you upload videos for analysis:

• Video files are processed for swing analysis
• Analysis data and insights are generated
• Original videos may be stored temporarily for processing

2. How We Use Your Information

We use your information to:

• Provide and improve our swing analysis service
• Communicate with you about your account and our service
• Send transactional emails (verification, password reset, billing)
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: With trusted third parties who help us operate our service (payment processing, email delivery, cloud hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure server infrastructure (AWS)
• Regular security assessments
• Limited access to personal information

5. Email Communications

We send emails for:

• Account Verification: To verify your email address
• Password Reset: When you request a password reset
• Billing: Payment confirmations and subscription updates
• Service Updates: Important announcements about our service

You can manage your email preferences in your account settings.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status
• Analyze how our service is used
• Improve user experience

You can control cookies through your browser settings.

7. Data Retention

• Account Information: Retained while your account is active
• Video Content: Processed videos may be stored for analysis history
• Usage Data: Anonymized data may be retained for analytics
• Deleted Accounts: Personal information is deleted within 30 days

8. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update inaccurate information
• Delete: Request deletion of your account and data
• Portability: Export your data in a common format
• Opt-out: Unsubscribe from non-essential emails

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. International Users

Our service is operated from the United States. If you are located outside the US, your information will be transferred to and processed in the US, which may have different privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: admin@battrai.com
Website: https://battrai.com

Last updated: August 13, 2025